Articles & Videos
blogging

Managing Staff Interruptions

Hi, I’m Allison Shields, President of Legal Ease Consulting, where I help lawyers attract the right clients, increase their productivity, and improve their bottom line. As a practicing lawyer, one of the problems I observed with the lawyers around me, and still observe today with my clients and my lawyer friends is that when they …

Read more

Tuesday Tip: Working with Support Staff

Every working relationship is different, and it can be frustrating when the work you delegate to others doesn’t get done as well or as quickly as you’d like. Often, whether you’re a law firm partner, a mid-level associate or a brand-new attorney, it’s easy to blame problems on the staff or how they are working. …

Read more

Make Meetings Count

Lawyers attend (or host) a lot of meetings. Even solos are involved in bar association committee meetings, networking meetings and client meetings, just to name a few. Meetings can be held in-person, or virtually by video or teleconference. Meetings can be invaluable tools to brainstorm, get input from a number of people at once, develop …

Read more

Considering Client Service as Part of Employment Reviews

Dan Hull’s What About Clients blog focuses on increasing the level of service lawyers provide to their clients.  Dan’s firm has a performance evaluation system which has recently been re-vamped to include specific focus on client service. (Their system also includes ‘top down’ evaluations, but also ‘bottom up’ evaluations – something missing from many law …

Read more