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Sticking to Your Communications Policies [video]

In my last several videos I talked about how to limit interruptions from clients and colleagues, but what if the problem is really you? One of the ways you can be the problem is not sticking with your own communications policies. When you first start setting your communications policies, it can take time for your …

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Avoiding Unplanned Phone Calls [video]

(Jump to video) Are unplanned phone calls interrupting your work? In this series of videos, I’ve been talking about distractions or interruptions and how they reduce your productivity and prevent you from focusing on your most important work. One of the most common distractions for lawyers is the telephone. I recommend that, whenever possible, you …

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Eliminate Interruptions: The Interruptions Log [video]

(Jump right to the video) How often are you interrupted at work? A 2018 study by the company RescueTime revealed that 98% of workers say they are interrupted at least a few times a day, and over 50% said that they were interrupted frequently throughout the day. Other studies show that when interrupted, it can …

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Are Your Invoices Hurting Your Law Practice?

Are your law firm invoices helping or hurting you? I’ve seen far too many legal bills that are confusing, disjointed, filled with abbreviations that are difficult to decipher or don’t contain enough information to understand what was done and what the client is actually paying for. Watch the video below (or scroll down if you …

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Are You a Good Multi-tasker?

Actually, there’s no such thing as multi-tasking. Author Dave Crenshaw, in his book, The Myth of Multi-tasking, says that (with very few exceptions) you really can’t perform two separate tasks at the same time. What you are really doing when you think you’re “multi-tasking” is switchtasking – you’re rapidly switching back and forth between two …

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