Have you ever had a difficult client – a client who questions everything you do, thinks they you’re your job better than you do, don’t pay their bills on time, fight you on your fees, constantly complain, don’t listen to your advice, or who just don’t “feel right” to you? I’ve been talking about spring …
It’s spring cleaning time! When we have too much clutter – both physical and digital – it wastes time and energy. This is a great time to clean up your office and desk space so you can focus on the work in front of you. While you’re at it, give your screen and keyboard a …
Do you wish you could make old email messages magically disappear? Actually, you can. You just need to do some advance planning. If you have whole categories of email messages that you don’t want to delete immediately, but that you don’t want to retain indefinitely either, (for example, email newsletters you receive regularly), you can …
Does your email inbox contain thousands of messages? Do you waste a lot of time searching your email inbox for that important email message or attachment? January is National Clean Up Your Computer Month, so it’s a perfect time for you to address these issues. Three Ways to Clean Up Your Inbox The first step …
Do you struggle with managing, tracking, and consistently creating and publishing content for your firm or organization? If so, an editorial calendar can help. Editorial calendars are useful visual tools for: When you use an editorial calendar, rather than creating content haphazardly or wasting time trying to come up with an idea at the last …
Are you finding it hard to plan for next year because you’re busy finishing up end-of-year tasks, preparing for the holidays and celebrating with family and friends? Here are three things even busy people can do now for a productive new year: To learn more, check out the links below, and enjoy the holidays! More …
Did you know that email is one of the biggest time wasters? If you’re like me and you get hundreds of emails every day, this is probably no surprise to you. If you want to be more productive with your email, you need to send better email messages, whether you’re originating the email or you’re …
Do you use technology to make it easier for clients to work with you? If you want to use technology to make it easier for your clients to work with you, start by identifying a pain point that clients experience and then try to find a way to use technology to relieve it. Here’s an …
Do you know what worked in your law firm this year and what didn’t? Have you set your goals for the year – or even next quarter? Do you have a plan for reaching those goals? Having a plan helps you prioritize, focus, and manage your resources. It helps keep you on track and avoid …
What’s your New Year’s resolution? It’s that time of year again, when everyone wants to know what your New Year’s resolution is. I’m not a big fan of New Year’s resolutions. There’s too much pressure around them. People think they need to set a big, lofty goal for the new year, but statistics show that …
In my last few articles/videos I’ve been talking about managing your to-dos or task list. We’ve talked about getting everything out of your head and then categorizing all of the tasks on your list and determining how those tasks get triggered, or how those tasks come about. Now let’s talk about how to use that …
How are you capturing all of the tasks you need to complete? In my last video, I talked about getting everything out of your head – essentially doing a “brain dump” of all of the things you have to accomplish. At some point, you’ll need to prioritize all of these to-dos and get them into …
To focus on your most important work, it is crucial to be able to minimize distractions and interruptions. In my last video, I talked about how trying to remember all of the things you have to do distracts you from what you should be focusing on at the time. Expending all of that mental energy …
Are you often distracted at work? Do you interrupt yourself in the middle of an important project because you suddenly remembered something else that you need to do? In this video series, we’ve been talking about distractions and interruptions. Sometimes those distractions and interruptions are external – they come from someone else. Other times those …
Are you choosing the wrong time of day for focused work? In this series of posts and vidoes, we’ve been talking about interruptions and how to manage them. In my last video, I talked about when you are the source of your own interruptions – when you allow yourself to become distracted and get pulled …
Are you the source of your own interruptions? In this series of videos, I have been talking about how to limit interruptions. We’ve talked about limiting interruptions from clients and colleagues, setting and sticking to a communications policy, and not taking unplanned phone calls. Those are all external interruptions – interruptions that come from other …
In my last several videos I talked about how to limit interruptions from clients and colleagues, but what if the problem is really you? One of the ways you can be the problem is not sticking with your own communications policies. When you first start setting your communications policies, it can take time for your …
Who interrupts you at work? In my last couple of videos, I talked about how lawyers can prevent interruptions from clients by setting a communications policy and not taking unplanned telephone calls. But what happens when the interruption comes not from clients, but from inside your own organization? Do any of these interruptions sound familiar? …
(Jump to video) Are unplanned phone calls interrupting your work? In this series of videos, I’ve been talking about distractions or interruptions and how they reduce your productivity and prevent you from focusing on your most important work. One of the most common distractions for lawyers is the telephone. I recommend that, whenever possible, you …
How do you deal with interruptions? In my last video I talked about keeping an interruption log to get a good idea of what interrupts you during your workday and how often. Today I’d like to talk about one source of those interruptions – your clients. Of course, your clients are important to you, and …
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