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Are Your Invoices Hurting Your Law Practice?

Are your law firm invoices helping or hurting you? I’ve seen far too many legal bills that are confusing, disjointed, filled with abbreviations that are difficult to decipher or don’t contain enough information to understand what was done and what the client is actually paying for. Watch the video below (or scroll down if you …

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What Should Your Engagement Agreement Include?

I had an article appear in the October issue of the New York State Bar Journal entitled, “What Should Your Engagement Agreement Include?” Read it here or click on the link below the images to see the full article. What Should Your Engagement Agreement Include – NYS Bar Journal October 18 Reprinted with permission from: …

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Checklist for a Client-Focused Website

10 Questions to Ensure that Your Website Attracts Clients Are your clients described on your site? Can your clients ‘see’ themselves anywhere on your site? Is there sufficient detail so that clients will read it and say, ‘that’s me’? Does your site include testimonials from representative clients, or case studies of typical matters you handle …

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Difficult conversations

Dealing with Difficult Clients

If you have been in practice for any length of time, sooner or later you’re going to get stuck with a difficult client, or at least a difficult client conversation. Uncomfortable client conversations can arise for multiple reasons. Sometimes those reasons have more to do with the client than with the lawyer, but every attorney-client …

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