Do you like surprises? Everyone likes surprises – unless the surprise is a bill you weren’t expecting. The one thing clients hate more than anything is a surprise bill. If a client is surprised by a bill, it usually means you didn’t do a good job of communicating with your client about your fees, either …
Do your clients balk at your fees? Do you have to chase them down to pay your bills, only to have them argue about the charges? This is the first in a series of posts and videos about how to talk to your clients about fees. We’re starting with the initial consultation. Watch the video …
What do you do if a client questions your bill? Nobody likes it when a client questions their bill. It doesn’t feel good. It’s easy to get defensive and to feel as if the client is questioning your integrity. Don’t fall into that trap. Watch the video below, or scroll down to read on and …
Are you a procrastinator? Do you have some items that just sit on your to-do list forever and you just never get around to them? Recently I was doing a presentation on productivity and one of the attendees asked, “What do I do when I have tasks that I procrastinate on because I have anxiety …
Did you know that about 40% of our daily life is shaped by our habits? Recently, I’ve been thinking a lot about habits, and that statistic comes from author Gretchen Rubin. Watch the video below (or scroll down to read) to learn how habits affect productivity. If you have seen many of my previous videos, …
How well do you manage your clients’ anxiety? Let’s face it, most of the time clients don’t come to see a lawyer when everything is great in their world. Usually, clients go to a lawyer when they’re in trouble, they’re facing some kind of problem, or they are facing challenging life circumstances. Even if a …
Are you a control freak? Are you overwhelmed with work because you think you are the only one who can do everything, and do it right? As lawyers, we are perfectionists – we’re over-achievers, so if this sounds like you, you’re not alone. But you’re doing yourself, your staff, and your clients a disservice. And …
Do you have a don’t do list? What the heck is a “don’t do list?” Find out in this video – or scroll down to read more. A don’t do list is the opposite of a to-do list. A to-do list contains all of the items or tasks you want to complete – all of …
Hi, I’m Allison Johs, President of Legal Ease Consulting, where I help lawyers create more productive, more profitable, and more enjoyable law practices. In my last video, I talked about using a technique called time blocking to schedule time on your calendar to get important work done. I have found time blocking to be effective …
“Yard by yard, life is hard, but inch by inch, life’s a cinch.” I’m sure you’ve heard this saying before. But it’s a good reminder that when we focus on only one thing at a time, it’s much easier to see our progress and to stay motivated to keep going. Watch this short video or …
Is your to-do list out of control? The tool that comes to my rescue is my calendar. In this video, I talk to you about using your calendar effectively to make sure you get the most important things done. (Or to continue reading, just scroll down). This time of year, your to-do list can get …
Are you following current best practices in your marketing? Actually, I hate the term “best practices,” and here are three reasons I think lawyers should consider ignoring them – at least when it comes to their marketing. First, the term “best practices” implies that there is a one-size-fits-all approach that you should take. But the …
Do you know where your best clients are coming from? Do you keep track, or are you just relying on your memory? Do you know how many of your inquiries or initial consultations became paying clients last year? If you’re like many of the solo and small firm lawyers I talk to, your answer to …
Are you struggling to find topic ideas for your firm’s website, blog, newsletter, social media accounts, or presentations? Today’s tip is an easy way to develop topics for all of these and more. One of the easiest ways to develop topic ideas for all of your law firm’s content needs is by using FAQs, or …
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