Who interrupts you at work? In my last couple of videos, I talked about how lawyers can prevent interruptions from clients by setting a communications policy and not taking unplanned telephone calls. But what happens when the interruption comes not from clients, but from inside your own organization? Do any of these interruptions sound familiar? …
Do you like surprises? Everyone likes surprises – unless the surprise is a bill you weren’t expecting. The one thing clients hate more than anything is a surprise bill. If a client is surprised by a bill, it usually means you didn’t do a good job of communicating with your client about your fees, either …
Do you know where your best clients are coming from? Do you keep track, or are you just relying on your memory? Do you know how many of your inquiries or initial consultations became paying clients last year? If you’re like many of the solo and small firm lawyers I talk to, your answer to …
Are you struggling to find topic ideas for your firm’s website, blog, newsletter, social media accounts, or presentations? Today’s tip is an easy way to develop topics for all of these and more. One of the easiest ways to develop topic ideas for all of your law firm’s content needs is by using FAQs, or …
Are you a visual person? If so, today’s productivity tip is for you! Color coding important appointments and email messages in Outlook to help you manage your calendar and that mountain of email messages we all receive every day. Watch the video, or scroll down to read more. I don’t know about you, but when …
Juggling a multitude of daily responsibilities can be difficult for lawyers at any stage of their careers, whether young lawyers who are new to the practice or seasoned veterans with many years of practice under their belt. This webinar will cover some of the most common (and most difficult) time management issues lawyers face, including …
Do you have a to-do list that never ends because every time you cross one thing off of it, you add three more? If this sounds like you, watch this video below to find out how to use one of my favorite strategies, the Power of Three, to end your to-do list tyranny. Like this …
If you feel overwhelmed from the moment you arrive at work until the moment you leave, perhaps you’re not using one of the best – and easiest to use – tools effectively. And that tool is your calendar. In this video, I talk about how you can use your calendar not just to record when …
Email is a fantastic tool – but it isn’t the right tool for every job. Email is especially poor for scheduling meetings, particularly meetings for more than two people. Use a dedicated scheduling tool instead. Learn more in the video below. See more productivity tips:
My latest video talks about how you can use Quick Parts in Word or Outlook to help streamline your workload. Instead of reinventing the wheel all of the time, create a Quick Part for frequently asked questions, email responses, or other repetitive copy. See more productivity tips:
Why waste time sorting through your email inbox to find the most relevant messages when you can set up your email program to do it for you? This is the latest in our series of tips about handling your email more effectively. In the previous two videos, we talked about eliminating email as a source …
Email is a HUGE time-waster, as we can see from this short video on how to prevent email from becoming a distraction. But when you do choose to look at your email inbox, what’s the best approach? The video below outlines the triage approach. What happens when it is time for you to check your …
Email can be a great productivity tool or it can be a huge distraction that puts others’ priorities ahead of your own and prevents you from getting important work done. This short video includes a few quick tips for keeping email from being a distraction. Email can be a real productivity tool or a productivity …
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